Top Uber executives managed to obtain the medical records of an Indian woman who was raped in Delhi by a driver working for the online taxi service, according to a media report. The executive was investigating the rape victim on the pretext of whether it was a ploy by competitor Ola to sabotage the company's India operations.
Following Bloomberg's questions Tuesday, Uber said Alexander, who was until recently the president of business in Asia Pacific, no longer worked for the company, declining to comment further.
Following the case, the Uber driver was arrested and sentenced to life imprisonment, while the cab-aggregator service was banned in the Capital till June 2015. It comes as Uber is looking to fill at least 20 positions that opened up yesterday when it fired those workers who were implicated by an internal review into sexual harassment claims.
The handling of the situation by Alexander in India in December 2014 is one of the latest in a line of incidents has seen some of the top management of the company receiving flak.
Uber has spent the past three months confronting a series of explosive claims about misconduct in its offices around the world, including accusations of sexual harassment and discrimination.
"Travis never should have looked at the report and he should have fired him immediately", said one executive of Alexander.
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The file would remain in Alexander's possession for a year after the incident before other execs got their hands on it and destroyed Alexander's copy.
So while we don't know how Alexander managed to pull this off, we do know the infuriating reasons Uber thought it was perfectly fair to do this.
Their statement stated, "It is a shame that the privacy and morals of a woman have to be questioned in an attempt to trivialise a horrific crime".
India is the largest market for Uber outside of its home market, the United States, with an employee base of over 1,000 people.
Given the timing, it's taken by many as a given that Recode's investigative journalism, rather than company's prolonged awareness led to Alexander's recent dismissal.
The findings allegedly come from results of an internal investigation of the ridesharing giant by law firms Perkins Coie and Covington & Burling. "During the hiring process and even after, employees are told to be arrogant or aggressive and defy the law in the spirit of innovation and pushing the boundaries", said one person aware of the company's work culture and hiring practices in India. In April of 2016, the company also agreed to pay up to $25 million to settle a lawsuit in California over the "false sense of security" the language around its background checks gave riders.